Most helpful review
New Reviewer

Tenants or Buyers Beware!!!

Original review updated by user Feb 06, 2022
261 Old Acworth Road, Dallas, GA 30132. I recently leased the home located at the above address. I had some reservations regarding the foundation and crawl space, after signing the lease and prior to signing off on my final walk through inspection. Therefore, I decided...
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ID
#3318446 Review #3318446 is a subjective opinion of poster.
Location
Dallas, Georgia
Pros
  • Work with individuals with less than perfect credit
Cons
  • Poorly managed
Loss
$2790
Preferred solution
Full refund

POOR RENTAL EXPERIANCE

COG Management is very unprofessional to tenants. I can not speak on behalf of homeowners who use them as a management company. I was a tenant for more than 10 years, never late on rent, and there were minimal issues with my residence when I moved out. I paid a $1250 deposit as well as a $750 pet deposit (for a pet they wouldn't allow me to keep). So I move out, get told I could dispute any charges I didn't agree with. I did so, heard nothing until BOOM, a notice from a debt collector they had turned me over to collections without the ability to dispute the bogus charges they were attempting to charge me. I highly encourage you to look elsewhere if you are looking at a property that they manage. The unit I had the foundation was settling, it had black mold and pest which they never even responded to my multiple maintenance request. Bedrock Townhomes looks like a dump because they don't fix anything. Tenants with elderly and infant family members go without heat and air. They go through landscape companies about every three months because they don't pay them. Very poorly managed company. Stay AWAY!!!!!

User's recommendation: DO NOT RENT.

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ID
#2237283 Review #2237283 is a subjective opinion of poster.
Location
Temple, Georgia
New Reviewer

Do not do business with this company.

STAY AWAY FROM THIS COMPANY!!!!!!! Wednesday, July 24th I was in the hospital having a c-section with my first child. By the time we came home from hospital something happened to the ac unit in our condo. That Friday 26th my bf came home to shower and make sure all was in place for us to come home on Saturday. When he walked in the thermostat on the wall said it was 99 degrees in the unit. So he went online and filed a maintenance request. Well they assigned it to a maintenance worker but no one had came out. They call themselves doing us a favor and sending someone out “after hours” to come look at the unit. They concluded it needed replaced and they were supposed to be contacting the owner of the condos where we stay for approval. Well on Aug 7th still no answer to anything being done until we reached out. Now the owner wants a second opinion and wants his guy to come out. After fighting with a lady from Maintance Jolene or something like that she said he can come out on Friday 8/9 at 6:30 but it’s just another check nothing will still be fixed. So after 6 pm that Friday someone was supposed to be here my bf gets a text message saying the person coming had a death in the family and can’t come. So today is Tuesday 8/13 and still not heard from anyone and we still have no air in our unit and for people living in Ga knows that we have been having a heat wave. This company has no regards to anyone but themselves. Doesn’t matter that I am on a 6-8 week recovery from major surgery or that I have a 21 day old baby living in this heat. No one cares. If I could give them less stars I would. We have lived in there condos in MARIETTA for over a year now. They will not come do any repairs. I am about to contact my lawyer because we have been waiting over 2 weeks now for them to come replace something that would take less than 5 mins to correct and cost of part to do the repair is under a dollar. They are SORRY and if I would have read the reviews before moving in we would have moved else where.
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ID
#1622027 Review #1622027 is a subjective opinion of poster.
Location
Hiram, Georgia
Reason of review
Poor customer service
Preferred solution
Fix my ac unit

Unfair unequal treatment

COG Management - Unfair unequal treatment
I used my car for work, when my car broke down I told cog, I made great money. I put in many requests for repair from the first day I got my keys. I was told i had to take this unit or loose my 2,468 cash.Each time I went to pay rent, I got copies each time. My bed was still downstairs in dec because of the bugs and carpet filth. This was not the unit i saw, the two i saw had new floors.I found a job 2 weeks after. I was ok but called weekly about the repairs and things I wrote on the rental walk through. I purposely wrote the problems on the walk through so there was no questions or it be separated. I still found things even after I turned it in. I even spoke to the daughter of the agent Terri who claims to be the part of maintenance about the issues. 3 months later in November I lost my job. I was told my case was going to court. I was never told about negotiating until one of the 5 others being suided 3 of which showed up to court, all on my street. I called 9x to try to get help I was told no help is available I was one of 3 families black the two white families were put in mediation and allowed to get a payment plan. The other 2 have found new places to live and are married. Me I'm homeless alone and no place to go no money for a truck or storage. I have no family or friends that can help me. I I man who was told to pay an additional 1300 bucks to his rent for denying a garage said his place was infested with roaches from the time he moved in. All 5 families stood in the middle of the street and said they was charged 2 different late fees. My judge refused to give cog that but they still charge each family 2 late fees to this day in spite of the fact the judge told cog they can only charge a flat late fee or the 5 bucks per day mot both. Cog judgement ended only being 17 hundred dollars and not the 23 hundred they charged me in the first place. Don't rent or enter into a contract with cog unless you like living like a pig and have money to throw away, don't be one day late or you will be charged in excess. They done ever give back your deposit or security deposit. Yes I paid first, security and last.
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ID
#1458570 Review #1458570 is a subjective opinion of poster.
Location
Lawrenceville, Georgia

Absolute worst property management

Moved in with many issues, some seen and some hidden. None of the maintenance issues were fixed. Totally unprofessional staff. I think they prey on people who can't afford a lawyer. You will never get a deposit back regardless how well of condition you leave the property. Total scam
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ID
#1152533 Review #1152533 is a subjective opinion of poster.
New Reviewer

Short Review on December 12, 2016